Questions & Answers

Frequently Asked Questions

Straight answers about how our referrals work, what they cost, and how we vet every vendor in the network.

Referrals are free. Clients only pay for work performed.

A friendly senior handyman with a wrench and tool belt inside a home

Does it cost anything to call for a referral?

Pricing

No. Referrals are always free. Clients only pay the vendor for the work performed.

How do you choose the vendors in your network?

Our Vendors

Every vendor is licensed and insured, interviewed personally, and must keep strong ratings from the seniors they serve.

What kinds of work can you help with?

Services

Handy services, heating and air repair, appliance repair, decluttering, mobile mechanics, mobile medical foot care, and non medical senior assistance.

How quickly can someone come out?

Services

Many requests are matched the same day. Timing depends on the trade and your location, and we tell you honestly what to expect.

Do vendors offer senior discounts?

Pricing

Many do. Ask when you call and we will point you toward vendors offering senior pricing.

What if I am not happy with the work?

Our Vendors

Tell us. Your rating is recorded, we follow up with the vendor, and repeat problems remove a vendor from the network.

Can family members call on behalf of a parent?

Services

Yes. Adult children, caregivers, and case managers call us every week on behalf of a loved one.

How do I become a vendor in the network?

For Vendors

Licensed and insured vendors offering senior discounts are welcome to inquire by phone.

Still have a question?

Vera answers the phone personally and will point you to the right vendor.

Call 7708079116